Last updated: 23 September 2026
Blessome’s Kitchen respects your privacy and is committed to handling personal information responsibly. This policy explains what information we collect through this website, why we use it, and the choices available to you.
Who we are
This website is operated for Blessome’s Kitchen, based at Hotel De Platour, Yaoundé, Cameroon. You can contact us through our Contact Us page or by email at sangongnick@gmail.com.
Information we collect
When you place an order, create an account, contact us, or use our delivery features, we may collect information such as your name, email address, telephone number, billing or delivery address, town or city, order details, account information, and messages you send to us.
Our delivery tools may also process map or location information that you choose to provide so that your order can be delivered to the correct location.
We may collect technical information such as your IP address, browser type, device information, pages visited, cookies, and similar data used to operate, secure, and improve the website.
How we use your information
We use personal information to process and fulfil orders, arrange delivery, communicate order updates, respond to enquiries, manage customer accounts, prevent fraud or abuse, maintain website security, improve our services, and comply with accounting or legal obligations.
Payments
Card payments are processed through the payment provider enabled at checkout. Payment providers may receive the information required to authorize and process your payment. Blessome’s Kitchen does not intentionally store your full card number or card security code on this website.
Delivery and service providers
We may share the minimum information necessary with delivery drivers, payment processors, hosting providers, email services, and other service providers that help us operate the website and fulfil your order. Delivery drivers may receive order and delivery details required to complete a delivery.
Cookies
WooCommerce and WordPress may use cookies to keep your shopping cart working, maintain login sessions, remember preferences, protect the website, and support checkout. Some third-party services may also set cookies where their features are used.
How long we keep information
We keep order and transaction records for as long as reasonably necessary for customer service, accounting, fraud prevention, dispute handling, and legal compliance. Account information is kept while an account remains active or as otherwise required. Contact messages may be retained while they are needed to resolve the enquiry.
Your choices and rights
You may ask us to correct inaccurate personal information or request access to or deletion of information we hold about you, subject to any information we are required to retain for legitimate business, accounting, security, or legal reasons. You can also update certain account information from your customer account.
Security
We use reasonable technical and administrative measures to protect personal information. No online system can be guaranteed to be completely secure, so customers should also protect their passwords and account access.
Third-party links
Our website may contain links or integrations operated by third parties. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy when our services, technology, or legal requirements change. The latest version will be posted on this page with an updated date.
Contact us
For privacy questions or requests, please use our Contact Us page or email sangongnick@gmail.com.